We are available Monday - Friday from 10:00 a.m. to 4:00 p.m. Pacific Standard Time. You may contact us by phone, however, due to the different time zones, we prefer that you contact us by email at: sales@creationsofcolor.com. We welcome all inquiries and will return your calls or messages as soon as possible. We recommend that you shop early during the Christmas holidays to receive your items in time.

When inquiring about the status of an order, we only need the last four numbers of your invoice--this is the number following the dash(-) at the end of the order number.